Our trained caregivers assist patients during hospital admissions, ensuring a smooth process and providing emotional support throughout the stay. They coordinate with hospital staff, manage documentation, and stay with the patient as a bystander, offering companionship and assistance.

Who is this for?

​•​NRIs whose elderly parents live alone or with limited support.

​•​Families requiring help with unexpected hospitalization.

​•​Sons/daughters working abroad who can’t travel at short notice.

​•​Elderly patients who need a familiar, caring presence in hospital.

Services Include:

​•​Assistance with hospital admission and discharge processes.

​•​24/7 bystander support during hospital stays.

​•​Coordination with medical staff for updates and care plans.

​•​Emotional support sessions for both patients and family members.

Charges:

​•​Registration Fee: AED 70

​•​Daily Fee: AED 70 (excluding food)

Real-Life Story:

Client Location: Sharjah, UAE

Patient Location: Thrissur, Kerala

Service Availed: Hospital Admission Assistance and 5-day Bystander Support

Background:

Mr. Rahim, an NRI engineer based in Sharjah, received news that his 74-year-old mother in Kerala had experienced a sudden fall and needed hospitalization. Being the only son and working full-time, he was unable to fly back immediately. He reached out to ShopDoc ANGELS Care.

ANGELS Intervention:

Within hours, ShopDoc ANGELS arranged for an experienced female caregiver to accompany the patient during her hospital admission, manage admission procedures, liaise with the hospital staff, and stay as a bystander 24/7. Regular updates, photos, and call summaries were shared with Mr. Rahim via WhatsApp.

Outcome:

The patient received professional care, emotional support, and timely coordination of tests and treatment. Mr. Rahim expressed deep gratitude, stating:

​“It was like having a family member there when I couldn’t be. ANGELS brought me peace of mind in the most critical moment.”

Terms & Conditions

​1.​Eligibility:

​•​Services are available for individuals residing in India, subject to availability.

​•​Clients must provide accurate medical histories and emergency contact information.

​2.​Service Scheduling:

​•​All services must be scheduled at least 24 hours in advance.

​•​Cancellations should be made at least 12 hours prior to the scheduled service to avoid charges.

​3.​Payment Terms:

​•​Registration fees are non-refundable.

​•​Daily fees are to be paid in advance or as per the agreed payment schedule.

​4.​Service Limitations:

​•​Caregivers are not authorized to perform medical procedures beyond their training.

​•​Any changes in the patient’s health condition must be reported immediately.

​5.​Liability:

​•​ShopDoc ANGELS Care is not liable for unforeseen medical emergencies or complications arising during the service period.

Disclaimer

ShopDoc ANGELS Care is a service enabled through the ShopDoc digital platform, which functions solely as a technology-enabled intermediary. ShopDoc operates as an internet-based platform connecting users with third-party, independent, licensed healthcare providers, including caregivers, nurses, and wellness professionals.

Under no circumstances is ShopDoc or its affiliates responsible or liable for the direct provision of medical or caregiving services. All caregiving, nursing, and health-related support is delivered by independent professionals or partner entities who are solely responsible for the quality, timeliness, safety, and effectiveness of their services.

The ShopDoc platform does not practice medicine, nursing, or provide clinical diagnosis, treatment, or emergency medical response. ShopDoc does not guarantee any medical or health outcomes resulting from the use of the ANGELS Care services. Users are encouraged to consult with their primary physician or specialist for any medical decisions.

Service outcomes are subject to a range of factors including, but not limited to, the patient’s condition, medical history, family coordination, and the availability of caregivers. While ShopDoc strives to ensure transparency and service quality, it does not assume liability for any complications, negligence, or disputes that may arise between clients and third-party providers. By using the ShopDoc ANGELS Care services, clients acknowledge and accept the independent nature of the service providers and waive ShopDoc of any claims, legal actions, or responsibilities arising out of the use of services booked through the platform.